BCSN+ App Frequently Asked Questions

Q: How can I watch my favorite high school football team this season?
A: Watch BCSN (8/608HD)/(25 on StreamTV) or NLL Network (109/609HD) (26 on StreamTV) on Buckeye Broadband in the Toledo area and Sandusky area (7/650HD0/(26 on StreamTV) or download the BCSN+ App available in the App Store, Google Play or the Fire TV app store.

Q: I’m not a Buckeye Broadband subscriber. Can I still watch?
A: Yes, our new BCSN+ app will allow spectators anywhere in the United States to watch their favorite teams. Call 419.724.9800 to sign up for an account. The out-of-market service is $19.99 per month.

Q: Is BCSN+ included with my Buckeye Broadband subscription?
A: If you are a video customer BCSN+ is included.  Use your myBuckeye credentials to gain access. High Speed Data only customers can add BCSN+ for $9.99 per month. Call 419.724.9800 to add the BCSN+ app to your High Speed Data account. 

Q:  How can I become a Buckeye Broadband subscriber?
A:  Call 419.724.9800 or visit https://www.buckeyebroadband.com/ for more information.

Q:  Why do I have to call in to purchase a subscription for the BCSN+ app?
A: It is important for Buckeye Broadband to confirm your address and provide step-by-step instructions for downloading the app and setting up your myBuckeye credentials. That is why a call to one of our customer care team members is essential.

Q: Is the BCSN+ app available for Roku or Amazon Fire products?
A: BCSN+ is not available for Roku, but is available for Android, iOS and for the first time ever available on Amazon Fire TV.

Q:  Can I cast a BCSN+ game broadcast from my phone or device to my smart TV?
A:  Yes. The BCSN+ app includes a Chromecast icon on the screen that allows you to wirelessly connect to many smart TVs.  BCSN+ can also be streamed from a mobile device to many televisions via Apple AirPlay. Availability is subject to make and model of the Smart TV being utilized.   

Q:  Can my business purchase a subscription to BCSN+?
A:  Call 419.724.9800 to speak with a representative about business subscription options.

Technical Support
Having issues downloading the app or logging in with your myBuckeye username/password?
Call Buckeye Broadband your 419.724.9800.

 

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