FAQ: AutoPay Sign Up

Set your bill on autopilot with AutoPay

Buckeye's AutoPay sign up is easy and allows several payment methods to automatically pay your Buckeye bill every month. Use your myBuckeye credentials to get started. 

  1. Navigate to https://www.buckeyebroadband.com
  2. Select myBuckeye Sign In located in the upper right-hand corner
  3. Login using your myBuckeye credentials
  4. Go Paperless will always pop-up when not enrolled in eBill
    • Select Yes to enroll in Paperless Statements, avoiding a monthly $5.00 Printed Statement Fee 
    • Select No if you prefer to have a printed statement mailed to your home
  5. Sign On using your myBuckeye credentials
  6. Under Billing Preferences, click Enroll Now to sign up for AutoPay
  7. Create a payment account, click your preferred method for AutoPay and follow the instructions for enrollment. 
    • Bank Account will use your routing and account information for your banking institution 
    • Credit or Debit card requires your card number, expiration date, and billing address information.
  8. Bank Account Method 
    • Click Bank Account and proceed to the form
    • Follow the guide and input your banking information
    • Check the Accept box to accept Terms & Conditions for AutoPay recurring charges or debits and Terms & Conditions for one-time charge or debit
  9. Credit Card Method 
    • Fill out all information from left to right.       
    • If you do not have a credit card stored on file, you will need to add one. 
    • Section 1 is your credit card information, select MasterCard, Visa, Discover or American Express
    • Section 2 is your billing address for the chosen credit card
    • Select Continue
    • You are now enrolled in recurring AutoPay
  10. Debit Card Method 
    • Fill out all information from left to right.       
    • If you do not have a credit card stored on file, you will need to add one. 
    • Section 1 is your credit card information, MasterCard or Visa
    • Section 2 is your billing address for the chosen credit card
    • Select Continue
    • You are now enrolled in recurring AutoPay
Image
locations, stores, tech hub
Our friendly staff is always ready to help!

Still Need Help Answering Your Question?