FAQ: myBuckeye Sign Up

How to register for account (myBuckeye)

Follow the steps below to register for a myBuckeye giving you access to manage your account online. Once registered customers can view/pay their bill online, see upgrade options, reset your modem, and more.

  1. Navigate to https://www.buckeyebroadband.com
  2. Select myBuckeye Register located in the upper right-hand corner
  3. Step 1: Verify Identity
    • Enter your last name
    • Enter your phone number
    • Enter your Account number, which is printed on your bill in the upper left hand corner or your social security number
    • Click Continue
  4. Step 2: Validate Log-In Information
    • Enter the email address you would like to use
    • Password: Create a password that is at least 8 characters plus 1 number long, it cannot exceed 20 characters
    • Confirm password: Re-type the password you created to confirm
    • Answer security questions 1, 2, 3: Select a question for each and enter an answer for each
    • Click Continue
  5. Step 3: Email Verification
    • In order to access myBuckeye, confirm your myBuckeye account by clicking the link within the email sent from Buckeye Broadband to verify the email address 
    • Check Spam/Junk folders in case it was mis-routed

Once your e-mail address is confirmed, you will be able to login and access your bill online, sign up for AutoPay, eBill, StreamTV and Buckeye TV Everywhere!

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